Sunshine Early Learning Centre Five Dock

Warning for parents considering enrollment at this centre: We’ve unfortunately had to learn some hard lessons at this childcare, and it’s been a long battle to recover our money. Please consider our experience before making your decision: 1. High staff turnover: it can be concerning for your child’s stability and care. 2. Invoice issues: there’s no ABN listed on their invoices, which is a red flag in terms of business transparency. 3. Bond refund problems: Despite giving proper notice and having no fees owing, we were not refunded our bond. 4. Unauthorized booking changes: Our child’s booking was changed without our consent, increasing to 5 days, and they marked our child as absent on the additional day. 5. Incorrect centrelink reports: They submitted incorrect reports to Centrelink, resulting in us having to pay full fees and wait months to claim back the child care subsidy. 6. Management issues: All these issues seem to stem from the owner, Lily, who handles management personally, leading to the problems we’ve faced. 7. Trading name confusion: Be aware that their current trading name on ACECQA.gov.au is listed as “Sunshine Early Learning Centre,” not “Anna’s Care for kids.” There are plenty of reputable childcare centers in Five Dock, but based on our experience, this one is not recommended. Also, be cautious as the same owner reportedly runs another ELC on Great North Road.

Good service, Good programming.. My child learned a lot of knowledge.

Won't refund your deposit despite notice given. Owner blames staff for everything. High staff turnovwr

It doesn't get any worse than this place, total inability to manage kids, and total disrespect for teachers. Late pay, no pension. Day in and day out at work talking bad about other employees to employees, is all done by Lily, the supervisor here. Don't understand how people with such moral turpitude can teach children! I have been leave here for over four months and still owe my pension! Complaints have been made to the ATO, this place really should have closed down sooner. Stop hurting children and educators!

Worst daycare Very very dodgey, rudest person i ever met i regret putting my son in this daycare ! LILY no manners She is a thief!! I wouldn’t recommend this daycare for your child at all! This Lily is a liar and will do everything she can not to refund your funds back! We had to contact fait trading , go to the school multiple times , multiple calls and emails!! We even called the police! After this war we got refunded a part of the funds from another dodgey accountant who makes cash deposit at the bank! She will try to steal every cents she can from you! She also lied that my son needed to stay for 4 weeks and it was only 2 weeks!! Sent multiple emails and had to print all the emails and gave it to all the teachers and to the other school that this Lily owns closed to coles! If you are in the same position as we were , if you intend to remove your child from the centre just removed your credit card and dont pay her for the 2 weeks she can just take the funds from the bond otherwise it will be a long battle to get your refund back! Do not give up, Dont hesitate to show up there every single day, contact the police fair trading ! Fair trading will help you get your money as this is not the first time they received complaints for this school!

Lily the owner takes no accountability for her extremely poor management of her centre and blaming previous director who stepped in whilst lily was having a mental episode makes me mad. Lily pays herself first then the utilities and has no money left to pay staff that are owed final payment and superannuation. Three months later and l am still waiting for my super to be paid to my fund. All reviews below are correct. You know the police were called three times to have lily removed from the centre which was witnessed by young children and staff. Also there have been many complaints made to the Education Department and they still keep this centre running when it should be closed.

Worked in the centre last july-oct 2023. Worst centre I’ve ever worked in. Liar and manipulated owner/CM, Lily. Always pay late, did not pay my super, and did not pay my final pay. Always talk bad about people yet she is the worst person ever. If you ever think of putting your children here, think again. PS: sorry Lily, I had to do this since you did not respond any of my texts, emails, or calls ever.

This child care centre is very inconsiderate of its neighbours, blasting the same songs at high decibels every day to children playing in the yard. You don’t need to deafen children and annoy the neighbours to provide a child care service. I wonder if parents know that their child’s hearing is in danger?