First Grammar Seven Hills

This USED to be the Best Daycare in the area! My daughter went to First Grammar Seven Hills since she was 8 months old! However most of the staff has left and recently I had to remove my daughter from this daycare, as the educators locked my daughter in the toilet and didnt pay attention to her screaming for help! I would not recommend sending your child here, its not safe. The decor and toys are also outdated and never updated.

Would not recommend to anyone who actually wants their child to thrive. The best decision I’ve ever made for my daughter was to move her. We are now receiving the care we deserve and my daughter has made remarkable improvement in terms of happiness, development and comfortability. My child had nappy rash constantly here, seemed to be fed sub par and limited access to water (she would chug 2 bottles on pickup so I presume limited access) Some staff and educators ant First Grammar are extremely lovely so it hurts to make this review, they do really care about the kids, but unfortunately the environment they’re working in is toxic, led by poor directors with little care for children or guardians and too many casual educators who would happily place babies and kids on iPads or computers, or leave them to play whilst being supervised (usually from behind a phone screen) without engagement or nurturing. My daughter sustained an extremely bad bite to the face by a child who was 4 (my daughter was 1) and it was played down. It was bleeding 2 hours after the call to me and she was extremely distressed the rest of the night. I offered to pick her up early and they told me there was “no need” Fees are handled poorly and my payment details were not updated for months, causing several bounce backs and added hundreds of dollars “dishonour” fees (from them ignoring my email updates for months) that they now demand I pay from their mistake. To be honest, this shouldn’t come as a surprise from a centre that always has availability. There is a reason for that. I hope the good educators realise their worth and that other parents also have the ability to move their children on from here.

Highly recommend First Grammar. Jasmine has been going here for nearly 3 years and loves it. She loves seeing her friends and the teachers are amazing. The environment is so great and everyone is loving. ❤️

This service is fantastic I have had 2 of my daughters go here and the staff are absolutely amazing. My eldest started in the toddler’s room and she was excelling the teachers supported her every step and have made her time memorable. She is at school now and doing really well and because they made learning fun she absolutely loves being at school. My youngest daughter has been there since she was 7 months and they were amazing in helping her settle in and have continued to support her throughout her learning journey. Miss Rhea and Miss Ritu are her favourites she gets excited in the morning when we are going to day care just so she can play with them. We recommend this day care service to everyone they have made our daughters feel safe, supported and excelling.

To the amazing team at first grammar seven hills - thank you for taking such good care of my baby boy on his first day of daycare. Being a first time mum, it is always never racking leaving your child in someone else’s care. You always wonder if all of their needs are sufficiently met or if he has settled in properly. I was overjoyed when I heard that extra staff was provided to ensure that my baby boy would settle in nicely and all his needs were met in a timely manner. It’s simple things like this that puts one’s mind in ease and reassures me that I made the right call by placing him at first grammar seven hills. Additionally a special thank you to Ms. Debolina and Ms. Nina for taking extra care and showering my baby boy with love and cuddles.

Best Daycare EVER! My daughter has gone to First Grammar Seven Hills since she was 8 months old! She loves it! My daughter and the educators have such a special bond which puts my mind at ease! The Centers staff are always very helpful and I love the regulator updates during the day!!

My nephew attends this Centre and is always happy, the staff are so caring and kind towards him. Thank you First Grammar Seven Hills

My nephew goes to this centre and is adored by all staff and looked after very well he is a fussy eater and his needs are met always and is always got a smile on his face in the daily uploads

My daughter attends this centre. The staff are wonderful. Their care of my daughter is like they are family.

This is the worst Center I have ever dealt with. The administration team is Terrible. To the point that I sent an email just asking for information on the process to withdraw my son from the Center and the administration team decided to pull him out automatically without me confirming on the last date. And not just this.. even thought they send my son back home. The Center charge me for the day he was not accept it. When I called to ask for the refund they said that they won’t do that. Please stay away from this Center.