Giggle and Learn Early Childcare and Education Centre

We unfortunately had to remove our child from this centre as we had a very hard time and our child was not settled! Staff seemed lovely but upon pick up our child wold be visually upset and no one attending to them. We would go to sign out and they would tell us they had signed out on our behalf we could tell this was because they were over ratio. This was very unprofessional and not something we wanted to continue with when addressing this with the centre manager she was rude, dismissive and unapproachable not very professional in her manner and have seen her mocking children and making fun of them previously! Management in the centre needs to change! Most of the teachers are lovely and very experienced but facilities are very cramped.

The most beautiful staff! We have so much trust in the teachers at giggle and learn. Always so caring and so supportive to our child’s needs. The children are always engaged in awesome activities, incursions and events. We highly recommend giggle and learn Connells point to all our family and friends.

Giggle and learn has been fantastic for our 2 year old daughter. Since starting at the beginning of the year she has learned so much, her vocabulary has improved, she shows a lot of interest in creative activities and has learned to play more independently. I know that she is in good hands when she is at daycare. The facilities are beautiful and always clean. Nutritious meals and snacks are prepared on site and always smell delicious. Most importantly I feel I can trust the educators as they show genuine care for her wellbeing and development. They are organised with fun and educational activities every day and keep me updated on how my daughters day was :)

I would like to share some of our experiences at Giggle and Learn, towards the end of our time there, we had to pull our daughter out before we had placement at another centre due to several concerns we had. 1. Our daughter would cry almost every time we would prepare to go to giggle and learn and it got worse over time. We are now at a new centre and she cannot wait to go to daycare, she is always happy and often doesn’t want to leave when we are there to pick her up. This reinforced to us that Giggle and Learn was the issue rather than our daughters reluctance to go to daycare. 2. On one occasion, when I went to pick up my daughter, she was crying on her own far away from the group without any of the staff members paying any attention. It was only after I walked in that they suddenly became "concerned" and attended to her. 3. The sign-in tablet would show that our daughter was already signed out when my wife would be attempting to sign out . When questioned, the staff would simply say that they had signed her out on our behalf. 4. The daily reports we received seemed very generic and did not give us an accurate picture of our daughter's day. For example, they would often say that she had eaten all her meals and had a nap, but we knew that our daughter was a picky eater and a very light eater at that. We also knew when she had napped or not napped, but the reports did not align with our observations. This lack of attention to detail made us feel uneasy about what kind of care our daughter was receiving. The positive for us is that our daughter couldnt be happier with her new day care centre, after seeing the change in her and seeing her joy I felt it would be wrong for us to not share this experience in the hope that there can be a positive change. Sometimes we all need to be reminded of why we chose our careers, it’s not an easy gig by any means but the kids are our most precious gift and if you don’t love working with children then maybe it’s not for you.

Such Lovely Staff and a place my child loves to play and learn.

My wife and I cannot recommend Giggle and Learn Lugarno enough, the staff are so wonderful and always approaching you with a smile. They are so knowledgeable in their field of work, including attending and acting quickly on a child's emergency needs. My son has been there for 2 years now and he's always looking forward to spending another day at childcare with all his friends. You have been a second home to him and we cannot thank you enough.!!

GOOFY AHH NAME, MY CHILD WAS DROPKICKED BY THE EDUCATORS FROM A 3 STORY BUILDING

fantastic, my two children has been attending since the children care first opened.