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Collective Family Day Care

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Centre Overview

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Opening Hours

Capacity

N/A

Website

N/A

Service Approval Date

09 March 2016

Primary Service Type

Family Day Care

Registered with ACECQA

About The Centre
Welcome to Collective Family Day Care. Located at Shop 3 10 West Market St, Richmond, NSW 2753, this centre is licensed to provide Family Day Care for up to 0 children and received service approval by ACECQA on 09 March 2016. Read More

Ratings

8.3

KindiCare Rating

The Kindicare Rating for this service of 8.3 is above average for the area, with the average rating for the area being 7.3 and the lowest rating for a service in the area at NR

kindicare-rating

NQS Rating

This service provides a safe education and care program but there are one or more areas identified for improvement under the National Quality Standard.

Parent Reviews

3.9/ 5
5 Stars (5)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (2)
Google ReviewDecember 05, 2017
Google ReviewDecember 03, 2017
Google ReviewDecember 02, 2017
Google ReviewDecember 02, 2017
Google ReviewDecember 02, 2017
Google ReviewNovember 22, 2017
one of the worst experiences I've had with daycare management and staff. If I could give 0 I would! The director from Doonside Dalene Eadie and the educator Nicole Di Cesare from Cooranbong are absolutey unprofessional and were willing to make arrangements to help my family when Nicole had no children attending her daycare! there were times i wanted to pull my dauther out as I wasnt too impressed with her allowing my daugther to play outside in the cold and amongst farm animals like chicken... but I still stuck by her as she was starting her business and I felt sorry for her! As soon as she had other enrollments she gave my daugther the flick without bothering to call or explain why. I geuinely raised questions about fees as it was my first experience with enrolling my child in a daycare and she would take offence to it and say that shes already stated things. REGARDLESS I am a paying customer...Instead we recieved an email from the director who was ill informed and claimed she had tried to contact me on a number of ocassions - WHICH IS A LIE! No email, No letters! How unproessional from a business!!!! DO NOT RECOMMEND SENDING KIDS THROUGH THIS ORGANISATION!!! Im so glad my daugther now attends a more proessionally runned organisation with professional staff that geuniely care about people and stick by their philosophies!
Bad experience with this day care provider dalene Eadie and my daughters daycare educator nicole Di Cesare from Cooranbong, NSW. Extremely unprofessional and unwilling to get back to my partner to explain fees and charges after sending emails to request for someone to help her interupt the final invoice after they terminated our daughters placement. Very sad experience! Don't believe their philosophies on their website and Facebook page as they defiantly do not try and assist families - only when it suits them! If my family could give zero star rating we would!
The provider has not provided details of the services offered at this centre. Please make an enquiry to get more information on services and fees.
The provider has not provided details of the services offered at this centre. Please make an enquiry to get more information on services and fees.

Location

51.83 km

Shop 3 10 West Market St, Richmond, NSW 2753

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