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Milestones Early Learning Cranbrook

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Centre Overview

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Opening Hours

Capacity

75 children

Service Approval Date

12 May 2011

Primary Service Type

Long Day Care

Registered with ACECQA

Services Offered

Long Day Care
0 To 12 Months
13 To 24 Months
25 To 36 Months
More Than 36 Months
School Age
Before School Care
School Age
After School Care
School Age
About The Centre
Welcome to Milestones Early Learning Cranbrook. Located at 59 Bergin Road, Cranbrook, QLD 4814, this centre is licensed to provide Centre-Based Care for up to 75 children and received service approval by ACECQA on 12 May 2011. Read More

Ratings

8.6

KindiCare Rating

The Kindicare Rating for this service of 8.6 is above average for the area, with the average rating for the area being 8.2 and the lowest rating for a service in the area at NR

kindicare-rating

NQS Rating

This service meets the National Quality Standard and provides quality education and care in all seven quality areas.

Parent Reviews

4.6/ 5
5 Stars (31)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (3)
Google ReviewOctober 05, 2023
Overall the best centre I’ve sent my family too. I always know my children are safe and well looked after as the staff are very capable. The centre is in immaculate condition and all the staff are absolutely amazing. The centre manager runs the centre very well and she is always helpful and accommodating for all our requests. I’ve never had any issues with the service and would happily recommend it to anyone else was looking for childcare.
Google ReviewOctober 05, 2023
I have never felt more comfortable leaving my children with anyone then the girls at this centre. My daughter has been going for over 2 years now and even with the staff changes over the years she has always been happy to go and from that my son has recently started and knowing he's safe and well looked after is a relief. We have had a very traumatic year with almost losing the children's father to a serious car accident and the girls were so supportive of not just the children but myself as well. The Director has done an amazing job keeping the centre a safe and fun place for our children putting them first.
Google ReviewOctober 05, 2023
Love the staff and centre, will always have time of day for these guys! Highly recommend, never had an issue.
The staff at Milestones in Cranbrook are not just educators, they are also mentors and role models for the children in their care. They are dedicated to providing a safe, nurturing, and engaging environment where children can learn and grow. They take the time to get to know each child and their family, and they work closely with parents to ensure that the child's needs are being met. I love sending my child to daycare and knowing they are safe and cared for by these beautiful ladies!!
Google ReviewOctober 04, 2023
Milestones Cranbrook is a top choice for parents seeking high-quality childcare and early childhood education. The facility is known for its highly qualified staff, stimulating educational programs, and commitment to child development. The curriculum is designed to promote holistic development through age-appropriate activities, including arts and crafts, music, storytelling, and outdoor play. The daycare also incorporates early literacy and numeracy concepts, preparing children for future academic success. Safety is paramount, with state-of-the-art security measures and strict health and hygiene protocols. Milestones Cranbrook offers flexible scheduling options, nutritious meals and snacks, and maintains open communication with parents. Overall, Milestones Cranbrook provides a nurturing and safe environment for children and I would highly recommend sending your kids here.
Google ReviewOctober 04, 2023
Sent all my kids through milestones and honestly couldn't be happier! Staff is amazing and would strongly recommend!!!
The staff are great, my daughter enjoys her time in this childcare
Google ReviewOctober 04, 2023
Absolutely amazing service from all involved! We've had nothing but positive experiences with all staff and management and cannot rate this center highly enough. Very supportive, interactive and personable and the menu for the children is diverse and accommodating. Keep up the amazing work!!!!
Google ReviewOctober 02, 2023
We started at this daycare approx 3 months ago. My son has always been to Affinity group (Milestones) daycares. After a couple weeks of our son been there he was still not settling which was unusual for our son. He was crying that he gets hit alot. And he doesn't want to go. The entire 3 months of him attending there were no incident reports or behaviour management reports which I found unusual so I bring this up with the director. I also spoke to the director from Bushland Beach which she had said that she doesn't know why none have been done but it's unusual but she couldn't comment further on it. I called the education board to discuss that my son was being locked in the front office several times and upon picking him up the director had told my son he was not allowed to leave until he cleaned the office quite abruptly. My son was really upset and he just wanted to go home. Which in there own policy states that no kid WILL be isolated from other children. I ccalledthe director and she told me over the phone there's nothing you can do to prove it because we have no cameras. I was in shock that I just heard someone say this that cares for children. Another thing I hhadto bring up is why my son has no sunscreen applied to him whilst playing outside in the middle of the day and no kid was wearing head protection form the sun. The director finally arranged a meeting to do a plan after I had argued why one wasn't done we go in to attend and she tells us we have to leave we ask for paper work explaining why she tells us she can't till 6pm because the regional manager won't allow her too. We speak to the director and she puts all of it on the Regianal manager saying she ( centre director) had nothing to do with any of this it was all the regional mangers decision. We are not the only parents experiencing this issue with this daycare we will all be taking this further. The director is rude insensitive and does not have the knowledge to run a centre safely. The past 3 weeks there have been numerous teams in and out of the centre all we here is that the centre needs work with how the centre in being ran. Not once we're we ever abusive or anything towards this centre We sent our son here based he has always been with Affinity group and they've always been great but this one centre is horribly horribly wrong. We also sent our son here based off reviews but this director has only been running it for approx 8 months. Infinity headoffice is nearly impossible to get a hold of. The centre charges higher rates then any other ccentre in town but serves such an appaling service. I feel they've asked us to leave in the hopes we will go silent on the way the centre is being ran on why there has been no correct processes in place and why there isolating children to try and make us go quiet. We were also told tby the director of the centre that here staff are not trained or equipped to deal with kids behaviours Huh WHAT!!??? Director-Centre Manager
Wonderful centre and wonderful staff. Would highly recommend.

Location

1,677.06 km

59 Bergin Road, Cranbrook, QLD 4814

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