Tips When Doing a Tour

Hints, Tips & Stories
 30 Jul 2024

Here are five ways to get the most out of your next childcare centre tour.        

BY HEJIRA CONVERY, KINDICARE

JULY 30, 2024

Choosing a childcare centre is a big decision, and although KindiCare makes it super easy to search for services in your area of choice, and shortlist your faves according to key factors like cost, quality, availability, reviews, ratings and value-for-money, we’re also here to help you book a centre tour (or three). 

The tour is actually a very important part of your childcare search process, because it enables you to step inside a centre and get a real sense of what’s on offer. 

To book a tour, simply click the ‘Make Enquiry’ button in a centre’s KindiCare listing, then choose the ‘Book a Tour or Visit’ tab.

And to get the most out of every tour you go on, here are five things we recommend you do: 

1. Take your child with you 

This might sound obvious, but it is really important for your child to experience the environment and childcare community they could be spending a lot of time in.  

While you’re moving through the centre, consider how your child is responding to everything, and how the people and place are making your family feel.  

At a great centre, there will be a welcoming, positive vibe, with team members making an effort to connect with your child and yourself, and it’s definitely a good sign if you see lots of interested, smiley children being supported by caring and upbeat educators. 

2. Look for signs of quality  

Education and care services are rated and assessed against the National Quality Standard, and they’re obliged to display their quality rating for you – and everyone – to see.   

You can read about the different quality ratings here, which go from ‘Significant Improvement Required’ all the way up to ‘Excellent,’ and if you see a ‘Provisional – Not Yet Assessed under the National Quality Framework’ sign, this is ok. It just means the service hasn’t been assessed yet by its state/territory regulatory authority.  

Also, keep an eye out for the service’s KindiCare Excellence Awards 2023 decal or trophy!  

This isn’t something every service has, or must display, but if you see that the service has an Excellent or Outstanding KindiCare Rating sticker on their window, or a glistening KindiCare trophy in their foyer, this says a lot about the quality of the place!   

3. Don’t be afraid to ask questions 

Some parents are confident and some are shy, but regardless of your personality, the centre tour is a great chance to get information, and clarification, on lots of different matters.  

For example, you might be curious about the kinds of incursions on offer, how the Child Care Subsidy actually works, how you’d be supported to continue breastfeeding, what’s included in the daily fee, or what it means for a centre to be Reggio-inspired. 

You can always come up with questions on the spot, as you think of things, but planning a few questions ahead of time is definitely worthwhile.  

4. Keep an open mind, but trust your instincts  

Every childcare centre is different, and although there are lots of incredible (and very sparkly) new builds, there are also lots of long-established services offering a beautiful childcare experience.  

By walking through the centre, and exploring its program, practices and values, you’ll get a feel for the environment and ethos on offer, and can decide if the place is a great fit for your family.  

You might find that the older centre with the big heart actually feels better than the one you’ve been drooling over online (or vice versa), and in any event, presentation does matter.  

The centre should appear clean, well-organised and well-run when you tour it (rather than grimy, chaotic and stressful!). 

You’re also looking for a great selection of age-appropriate resources; a mix of indoor and outdoor spaces; and those personal touches that show each and every child is valued (like art on the walls and name tags where the bags are stowed).  

5. Book more than one tour 

If you’re lucky, the first centre you tour will be ‘The One’, however, it’s usually a good idea to book a few tours at different shortlisted centres. 

‘Feel’ is something you need to experience in person, and although you might think you’ve found a great place, an even greater one may be just around the corner!  

Of course, vacancies can be limited at high-quality childcare centres, so if you come away from a tour feeling positive, we do recommend that you get that application in, using the KindiCare app or kindicare.com 

We wish you luck with your childcare search, and if you’re having trouble snagging a place, this article may help.